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Challenge Dairy Products Inc complaints

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11875 Dublin Blvd # B230
Dublin, CA 94568-2817 | Get Directions

(925) 828-6160

http://www.challengedairy.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Challenge Dairy Products Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Challenge Dairy Products Inc

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12/22/2025

RESPONSE: Complaint was not answered Amount in Dispute: Amount Settled: $0.00

Customer Complaint

11/26/2025

My complaint is about the challenge whipped butter, 8oz container, bar code 047200 153303. Over the last several months I have noticed the containers are only half to three quarters full. Actually since you jacked up the price. That is when I noticed it. why are we being short changed and not getting full containers like they used to be? I don't like being ripped off Why did challenge dairy products take their phone numbers off the website? That seems to be a very bad trend with corporate crooks in this country Resolution Sought stop ripping off the public - make the containers full like they used to be - lowering the price would not hurt either.

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