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ChangeBuz complaints

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228 Park Avenue South
New York , NY 10003 | Get Directions

http://www.changebuz.com

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against ChangeBuz closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against ChangeBuz

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10/11/2021

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

9/15/2021

CHANG BUZ.COM is a fraud and scam website. I exchange payer $100 for LTC 0.58. but over one month I didn't received yet my LTC 0.58.. from CHANGE BUZ.COM cheat me. Their online chat not answer me and chat is hidden. I did created 60 ticket but answer are zero. Not response me. Before They pressurize that you fill / write excellent review in trustpilot website than CHANGE BUZ.COM site will give you benefit in your payment. Totally Fraud , scam and fake site. Please you give me return my $100 from above site . My phone 91 79872 67311 ( INDIA ) MY TRANSACTION DETAILS ARE Exchange: 8A1C8EB102B371A83C99. Amount send: 100 USD Amount 71 USD = 1 LTC Transaction number: 8A1C8EB102B371A83C99. Process type: SEMI-AUTOMATIC Status: PROCESSING Resolution Sought Refund my $100.

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