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CHEAPYXO, LLC complaints

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135 West 50th Street Floor 17
New York, NY 10020 | Get Directions

https://www.cheapyxo.net/

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Total Amount in Dispute:
$34.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against CHEAPYXO, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against CHEAPYXO, LLC

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8/5/2024

RESPONSE: Complaint was not answered Amount in Dispute: $33.94 Amount Settled: $0.00

Customer Complaint

7/9/2024

My order number is 15596 and it was placed on May 23, 2024. I have reached out to the customer service email of CHEAPYXO several times and have not received any response. I read other customer experiences with CHEAPYXO on the internet and came to the conclusion that I would most likely never receive the items I had purchased, as many people haven't received their purchases that they made more than a year ago. I ordered the bussyboy soap in boyberry blue, the pussypop soap in perfect plum, and an icy colors change cd. I would like all these items refunded as soon as possible, as I do not expect them to ever show up. This business needs to be shut down forever as it has scammed many people and is continuing to do so. The owner of this company is none other than the semi popular washed up musical artist, Azealia Banks. Resolution Sought Refund my order and the shipping fee fully.

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