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Chevron Barton Station complaints

12960 Highway 72
Cherokee, AL 35616
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(256) 370-7113

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Chevron Barton Station closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Chevron Barton Station

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7/3/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/7/2022

It's definitely not one thing with this place. There are numerous things done and said weekly. The worst was last week when I went in to get gas and a store item that cost an even $1 every other day. I paid for $15 in gas and he rang the banana up as. $1.10. I did not say anything bc I try to not be confrontational for something so minut. However when he went to give me my change he gave me $3 and no change. It was just 90 cents and I was in a hurry. However, the next day I went in for 2 drinks and was like 7 cents short so I grabbed a quarter out of the donated change and he stopped me in front of a store of people to question why I was stealing change. Absolutely absurd! So I the said "you charged me an extra 90 cents yesterday for a dollar item. He said, "So, I tried to stop you but you were gone. I guess you were too high to realize what you were doing!" OK now I'm beyond livid and I feel disrespected and embarrassed. He told me I could use another store if I didn't like it. Well there is no close other store. Anyway I feel like that was so uncalled for especially bc I was already aware that he kept the change on purpose. I threw the money down and gave him the rest of my change since he was s desperate for it. They also cut the bathroom lights off in the middle of me using the bathroom. They only do it to certain people. They also watch every move I make in there and I have never stolen anything. It's very one sided and I'm sick of it. Resolution Sought I would like them to realize that I spend close to $40 to $100 a day in that store and I feel very unappreciated and hurt by their constant humiliating tactics. I don't know exactly what they should do but they should most definitely be aware that the little man pays a lot of their wages and bills. We should all be sticking together in such a small community like Barton. One spoiled egg can ruin the whole basket!

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