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Chicago Belize Permier Shipping LLC complaints

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2501 Deborah Avenue
Zion, IL 60099-2701 | Get Directions

(773) 469-9238

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Total Amount in Dispute:
$30.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Chicago Belize Permier Shipping LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Chicago Belize Permier Shipping LLC

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11/30/2022

RESPONSE: Complaint was not answered Amount in Dispute: $30.00 Amount Settled: $0.00

Customer Complaint

11/4/2022

Six months ago, Chicago Belize Permier Shipping Company, two men in a white truck, came to my place of residence to pick up two boxes I paid them to deliver to my baby sister in Belize. The boxes was never delivered. The company never called me to give me updates about my boxes. I would called and checked about my boxes I paid them to deliver and the young lady would be rude and nasty for no reason. They are giving me excuses on top of excuses. I am emotionally exhausted trying to deal with this company. I am stressed out dealing with this Shipping Company. There are tribute to my deceased mother in those boxes. Resolution Sought Please help me get Chicago Belize Permier Shipping Company to deliver my boxes to Belize. Pay me back my $300.00 dollars I paid them to deliver the boxes. I want them to pay $30.000 thousand dollars for emotionally distress.

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