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Chicago Mobile DJs complaints

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356 59th Street
Willowbrook, IL 60527 | Get Directions

(312) 869-2635

http://www.chicagomobiledjs.co...

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Total Amount in Dispute:
$600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Chicago Mobile DJs closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Chicago Mobile DJs

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6/2/2021

RESPONSE: Complaint was not answered Amount in Dispute: $600.00 Amount Settled: $0.00

Customer Complaint

4/26/2021

I hired a DJ for my daughter's wedding and we had to cancel per my conversation with the business he agreed to give me my 600 within 30 days and 500 for my dep if he found another venue in replace of mine but the 600 is my main concern. After the 30 days I didn't hear from him so I contacted him via message and text only to find out I was blocked on fb and he has ignored all my attempts to contact him and is not responding to me any longer. I feel people should be warned and I need help. Resolution Sought I would like for you to help me get my money back.

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