Find a reputable business?

Complaints and Resolutions

Chip Your Car complaints

Read Complaints File Complaint View Full Report

118 East Main Street
Minneapolis, MN 55303 | Get Directions

(763) 370-2746

https://www.chipyourcar.com/

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Chip Your Car closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Chip Your Car

Sort by

1/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

12/29/2022

I won a 2004 Chevy pickup truck. I only get 13.5 mpg in city/17 mpg highway. This chip has been advertising consistently on Google. They promise improved horsepower & fuel mileage. I bought it & installed it in my truck. I drove for approx. 1 month/full tank of fuel. There was no notable improvement in horsepower & my mpg dropped 1 mpg to 12.5 mpg city. I called the company to complain. They told me that I had exceeded the 30 day money back guarantee. They told me to return the chip (at my expense) & they would replace it. This happened. They new chip was just as bad as the first. So I am stuck with a $100 worth of nothing. Resolution Sought I would like my money back. All of it. But if this company is selling chips that do not do what is advertised & cheating the public.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile