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Cifrodello Law Offices complaints

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20 Commerce Drive, Suite 112
Cranford , NJ 07016 | Get Directions

(732) 667-3764

https://www.cifrodellolaw.com/

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Total Amount in Dispute:
$750.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

Complaint Closing Statistics

1 complaints against Cifrodello Law Offices closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Cifrodello Law Offices

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5/20/2025

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $750.00 Amount Settled: $0.00

Customer Complaint

4/10/2025

I pay them to represent me in court, but never show up, took my money, and don't want to refund me the stole my money Resolution Sought I just want my money back

Company Response

4/23/2025

We were hired for a traffic violation, we representated the client in court, Client signed a fee agreement and cc authorization form-we have both docs signed-We charged a flat rate for this client of $750.00, (our normal fees our $450.00 per hour), last court appearance was on 3/5/25, it was over 2 hours. Client wants us to pay his fine. Our fee does not include court fees/fines. As stated in our agreement, we are not responsible for court fees/fines,

Customer Rebuttal

5/8/2025

I need to get my money back, since they did not provided any services to me like they promise am still waiting on the refund they said they will send to me ,but nothing yet,

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