Complaints for City Capital Corporation in Santa Monica, CA

2118 Wilshire Blvd. Suite 1080
Santa Monica, CA 90403 | Get Directions

(877) 367-1463

http://www.citycapcorp.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege a pattern of unfulfilled agreements, failure to honor their money back guarantee, lost investment money, and difficulty contacting the company. Investors complain they gave the company $5000 or more to purchase and place sweepstakes income machines which they never received. Complainants report they are given the run around concerning the status of their investment, and that the company moved to the present Santa Monica location without notifying investors or refunding investment money.

Complaint Closing Statistics

0 complaints against City Capital Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

City Capital Corporation complaints