ClaimTek Systems reviews

Claimtek training and support

I have to say that the support and training I have received from Claimtek has been nothing but amazing. The trainers were knowledgeable, easy to talk to and flexible. Here lately I've been working with Bobby, Nizar and Raji and they have been incredibly supportive. . Any questions I have are answered. They respond timely to my calls and messages, and they have so much patience and understanding. I recently needed to register my business phone to be able to send and receive SMS text messages. Per the service provider, my website needed to have a privacy policy link. Raji was available to get it done and the link was accepted by my service provider. It looks wonderful! Nizar is providing additional marketing training as my confidence has not been as strong as I need it to be to make calls and set appointments. Bobby has been available to walk me through situations as they arise and has continued to encourage me and cheer me on. I feel so much more confident after speaking or training with them. I truly do not feel like I'm doing this by myself. I really do have a team and we're going to build my business together.

Great company with great people!

Our experience with ClaimTek in starting our new medical office billing and software sales company has been phenomenal. Our journey began with Brian Weaver when we first explored the option of starting a medical office billing business. Brian has always been open and upfront with us during our decision-making process. His upbeat and positive attitude is very inspirational and motivating and was a huge factor for us to move forward with ClaimTek. Towards the end of our training, Brian took the time to coach us on marketing utilizing his years of experience and showing us "tried and true" marketing approaches. Our formal training began with ClaimTek's MedOffice then DentOffice. Our instructors, Carrie Robbins and Tamra Chaney (respectively) are well seasoned and experienced professionals. They were personable, clear, concise and explicit during our training sessions. Time was always afforded to us at the beginning of each training session to answer all questions that we had from the prior training and/or homework assignments. Our electronic health record (EHR) training was facilitated by Amir Eltaweel. Amir's thorough knowledge of "EHR Manager" was showcased as he provided us with the competitive advantages of this system and taught us about the main modules and components to aid in our understanding of this system's technical capabilities. As we market and promote this system, having this basic understanding will bolster our chances of success with selling this product. We are excited to sell EHR Manager for the first time and be a part of our client's training on this multifaceted system. As we were nearing completion of our training program, Raji Tannouri was an instrumental part of us achieving success with his guidance and assistance in the creation of the webpage for our business. Raji was extremely kind, patient and informative as he helped and guided us through this process. He took the time to answer all our questions and made the necessary tweaks and adjustments to the website that ultimately met our needs. Raji has definitely earned his place in the ClaimTek Support Team! Nizar Ballouzeh has been our guide through this entire journey and is an invaluable resource for us. Nizar is always pleasant, professional and willing to help. He kept us informed prior to every step we took through the process and equipped us with pertinent reference and resource material either in the form of written literature or videos to help us in ensuring our success. Additionally, Nizar provided us with training and coaching for both cold calling potential clients as well as setting up the first meetings with them "in person". Nizar is always a pleasure to work with, and it is very comforting to know that he will always be a resource for us. All-in-all, our experience with the entire ClaimTek team has been amazing to say the least. Wylene & Sid, Hy-Mark Solutions