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Clark Multiple Services complaints

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420 West Mowry Drive
Homestead, FL 33030-5842 | Get Directions

(305) 242-1320

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Total Amount in Dispute:
$8,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Clark Multiple Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Clark Multiple Services

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1/9/2022

RESPONSE: Complaint was not answered Amount in Dispute: $8,000.00 Amount Settled: $0.00

Customer Complaint

12/14/2021

This accountant prepared my taxes and place gave my personal information to another agency with out my permission. He put that accountant on my return as the paid preparer along with someone else's bank account and routing information. The IRS has released my return to that other preparers bank account and I have not received my return as of yet. Also the its released my last stimulus check to this other bank account also and I haven't received this money either. He also changed information on my return without my permission with incorrect information. Resolution Sought I would like him to give me my refund or trace my refund and tell me where it is.

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