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CMRE Financial Services, Inc. complaints

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3075 East Imperial Highway, Suite 200
Brea, CA 92821 | Get Directions

(714) 528-3200

http://www.cmrefsi.com

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Total Amount in Dispute:
$881.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege they receive dunning notices for debts which are erroneous previously paid or unfamiliar to them. Most report the debts in question relate to health or medical invoices. Other customers complain that company personnel is uncooperative in resolving responsibility issues and places the burden of proof on the customer.~~The company responds to most complaints by disputing complaint allegations closing accounts or giving reasons why alleged debts are valid. If you have been contacted by a collection agency for a debt which seems unfamiliar to you carefully check your records to verify the the origin and amount before paying. The Fair Debt Collection Practices Act protects consumers from unfair collection tactics including threats harassment and collection of fictitious debts.

Complaint Closing Statistics

1 complaints against CMRE Financial Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against CMRE Financial Services, Inc.

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11/2/2021

RESPONSE: Complaint was not answered Amount in Dispute: $881.00 Amount Settled: $0.00

Customer Complaint

10/1/2021

This company has put this on my credit report as a derogatory this is the second time that this hospital St Anthony medical center has put this on my credit card this is not alone this is not a card this is a hospital bill and a few months back they tried doing it a few months back my insurance I have three of them and they paid for all of that this originated from Rockford Illinois when they put this on there today it Dropbox credit score 68 points which I'm very upset because this is not what the hospital is supposed to do Resolution Sought I would like to see or i would like to have this taken off my credit report immediately and possible let them know that they just can't keep filing this 881.00 dollars on my credit report from this thank you

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