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Coin Out, Inc. complaints

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902 Broadway Suite 1611
New York, NY 10010 | Get Directions

https://www.coinout.com/

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Total Amount in Dispute:
$70.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Coin Out, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Coin Out, Inc.

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10/5/2023

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

9/11/2023

CoinOut is an app where you download your receipts in exchange for cash. I downloaded an app receipts for a $20 gift card on my Amazon account and they refused to pay it. Resolution Sought I would like my $20

5/18/2022

RESPONSE: Complaint was not answered Amount in Dispute: $50.00 Amount Settled: $0.00

Customer Complaint

4/22/2022

I downloaded an App through Coin Out,which pays me to get small amounts of money to scan receipts. Also They pay to add Apps You Already Use such as Walmart,Amazon,etc. Well I had recently got an App through a Chime Account I started in March. They Are offering a 50.00 bonus through their App,if you have an Acct. Now they are saying I have to Get this App through Coin out.Which is Not how they Say it in there. It Plainly Says within 60days of Applying with Coin Out.. I Say thats False Advertising, when I used Walmart etc, I already had those Apps. But now being told I don't qualify for Chime Bonus. Well Thats Garbage. I Also have A screenshot of Exactly What it Says. I'm A Senior citizens And I'm Struggling to Survive. And They Should Have to Stand Good For What They Printed in Their App. Thank You For Your Help, PLEASE Resolution Sought I would Like for them to Honor There App and what it Clearly States.ItDoesnt say You have to Sign Up through Coin Out. Thanks

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