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Collection Scam complaints

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(714) 289-1045

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Total Amount in Dispute:
$27,273.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

18 complaints against Collection Scam closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
18	Unanswered

18 complaints against Collection Scam

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6/25/2025

RESPONSE: Complaint was not answered Amount in Dispute: $73.00 Amount Settled: $0.00

Customer Complaint

5/30/2025

These ppl called me saying I owed a loan I freak out saying garnish my wages so I paid 73.00 n was supposed pay every 2weeks but they never sent me documentation...I seen this number was scam 904-604-7463 Resolution Sought My money back but truly doubtful

4/30/2025

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/30/2025

Received the following text message from 904.604.7463 Dear ….., to avoid non compliance and escalation please call 904.604.7463 Text STOP to opt out they can't even get my name right Resolution Sought Stop these spam text it is either phone calls or text we can't get away from them

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