Find a reputable business?

Complaints and Resolutions

Colony Brands, Inc. complaints

Read Complaints File Complaint View Full Report

1112 7th Avenue
Monroe, WI 53566 | Get Directions

(608) 328-8400

http://www.swisscolony.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,225.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

8 complaints against Colony Brands, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
8	Unanswered

8 complaints against Colony Brands, Inc.

Sort by

8/4/2024

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

7/9/2024

I made a purchase online and they use my debit card and they said bye now pay later and they sent me a bill and told me I had to send $8.20 ordered and they said my order I did and they didn't send my package I want my money back thank you very much They took my money order my payment and then they didn't send me nothing Resolution Sought Get my damn money back that's fraud

6/19/2024

RESPONSE: Complaint was not answered Amount in Dispute: $155.20 Amount Settled: $0.00

Customer Complaint

5/24/2024

They are sending me a bill and I have never purchased anything from them. Nothing has come to our house I am a disabled Army Veteran I sent the bills back to them and I called them and told them and they want stop sending it. I don't want my credit mess up l would like for you to clear my name as soon as possible.I want them to Cease and desist sending me bills for something I have not Purchase. The account no .076 809 293 1290. Resolution Sought Stop sending me bills for something I have not Purchased .I don't want to hear from Montgomery Ward again.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile