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Color Creations Collision Center complaints

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6101 S I-35 Service Road
Oklahoma City , OK 73149 | Get Directions

(405) 602-4012

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Total Amount in Dispute:
$300.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Color Creations Collision Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Color Creations Collision Center

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4/27/2025

RESPONSE: Complaint was not answered Amount in Dispute: $300.00 Amount Settled: $0.00

Customer Complaint

4/1/2025

I took my Honda 2003 to get a full body paint job. Left it b4 Halloween and after a horrible experience went to pick up as is cuz I couldn't get a straight answer, well they joyride my car ran over it and broke my front driver side wheel, rim and I took it to discount tires and the ball joint, controller and I had to even get a tire cuz the one he put on so I could take my car home. He still owes me $300. And is ignoring my texts and calls I got texts back and forth were he Admits he owes me , still won't tell me what happened to my car. Btw I got my car Christmas Eve. I took it straight to discount tires and $700. Ish later well he paid me $200. Resolution Sought I want to get paid the monies owed, and know what and how this happened not (my employee drove over something) and time wasted back n front I have a receipt of all I had done was the damages he did to my Honda civic.

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