Complaints for Commercial Check Control Inc. in West Covina, CA

101 North Orange Avenue, Suite F
West Covina, CA 91790 | Get Directions

(626) 521-9899

http://www.commercialcheck.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unethical or extreme collection tactics. Consumers complain the company pursues debts which are fictitious already paid or not the responsibility of the debtor. Others allege the company fails to provide information regarding the origion or the validity of the debt in question. The company responds to a few complaints by offering explanations disputing allegations or closing the complainants account. Most other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Commercial Check Control Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Commercial Check Control Inc. complaints