Complaints for Consumer Advocates Group Experts, LLC in Glendale , CA

100 West Broadway Suite 100
Glendale , CA 91210 | Get Directions

(866) 214-0750

http://www.consumer-advocates-...

Our office is open Monday - Friday from 9am - 6pm PST.

If you have any questions regarding your f

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints for this company allege consumers paid the company large advance fees for forensic auditing or loan modification services. Clients complain after paying the required fees the company fails to provide agreed upon services and they are unable to contact the company to obtain refunds.

Complaint Closing Statistics

0 complaints against Consumer Advocates Group Experts, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Consumer Advocates Group Experts, LLC complaints