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11711 Woodruff Avenue Suite 100
Downey, CA 90241
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(800) 566-8638

Mon-Thur: 6am - 6pm Fri: 6am - 6pm

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Consumer Credit USA closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Consumer Credit USA At Consumer Credit USA is a non-profit credit counseling agency. Specializing in confidential professional financial education and budget counseling.

Primary Contact: Diana Romo (Operations Manager)
Business Started: 6/14/2002

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As of our last verification September 12, 2008, this company is bonded with the Department of Corporations, file # 247-0078.

You may verify bonding by calling the Department of Corporations at (213) 576-7690 or visiting their website at

Nonprofit credit counselors are exempt from the licensing requirement for companies performing similar services if, among the other requirements for exemption, they maintain a $25,000 bond with the Commissioner of Corporations

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

There are no additional DBAs.

There are no additional web sites.


Erendira Diaz (Manager)