Core Advisory Group Svcs, LLC complaints

Complaint Experience

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BCA's Summary and Analysis:

Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious. Complainants typically allege failure to fulfill services, misrepresentation of their foreclosure relief services, inability to reach a representative with the company after paying fees upfront, and difficulty obtaining refunds. Other complainants allege deceptive advertising tactics. The company generally responds to complaints by denying allegations and refusing refund requests based on their claim to have provided services as agreed upon. The company commonly refers to their agreement and states they are hired to provide investigations of misconduct and errors made by the consumer's lender or loan servicer and to file complaints on their behalf in an effort to obtain modifications of loan terms. In a couple of cases, refunds have been issued.

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Complaint Closing Statistics