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Cornbread Hemp complaints

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4612 Schuff Avenue
Louisville, KY 40213 | Get Directions

(502) 289-1552

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Cornbread Hemp closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Cornbread Hemp

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5/7/2025

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: Amount Settled:

Customer Complaint

4/24/2025

I cancelled my subscription on March 14, 2025, but they still sent me a package. I took it to the post office, and rejected the package, and shipped it back on April 19, 2025. I still have not received my credit back. Post office would not give me a receipt showing I returned the package, but representative said it was in the system. I never opened the package. I have called and left messages, and they won't return my call. Resolution Sought Stop my subscription and get my money back

Company Response

4/24/2025

per consumer - company has reached out and resolved by refunding and cancelling subscription

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