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Corporate Concrete Pumping complaints

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615 North Quince Avenue
Upland, CA 91786-4623 | Get Directions

(909) 917-7683

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Total Amount in Dispute:
$2,400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Corporate Concrete Pumping closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Corporate Concrete Pumping

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10/17/2021

RESPONSE: Complaint was not answered Amount in Dispute: $2,400.00 Amount Settled: $0.00

Customer Complaint

9/21/2021

Consumer alleges: I hired the company to do my front porch and walk way. A week later there were cracks all over. The owner came back three times, and told me that he would take of it. Since then, I never heard back from him and he blocked my calls. I paid $2400, and never received an itemized receipt. He only gave me a receipt for the drain plug. I also want him to know that I'm reporting the matter to the Contractors State License Board. Resolution Sought All I want is for him to do is repair the work that he did.

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