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Cortney & Camp Attorneys complaints

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210 East Capitol Street Suite 1252
Jackson, MS 39201-2383 | Get Directions

(601) 948-2307

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Total Amount in Dispute:
$560.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Cortney & Camp Attorneys closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Cortney & Camp Attorneys

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12/29/2022

RESPONSE: Complaint was not answered Amount in Dispute: $560.00 Amount Settled: $0.00

Customer Complaint

12/5/2022

I have been waiting a month on refund over payment they keep saying it's the post office one work say a checks was mail Oct 7 other say Oct 31 I've keep getting deft answers about every time I call and have been calling ever day for 3 weeks, this is two our payment not one refund have made it I live and Clinton MS, it doesn't take mail a month to come from downtown Jackson MS. Resolution Sought I would like for the public to know maybe others have been done the same this law office need to be checked on about keeping peoples money for over payments.

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