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cportsole23, LLC complaints

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35 Concordia Drive
Savannah , GA 31419 | Get Directions

(912) 677-6835

http://www.cportsole23.com

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Total Amount in Dispute:
$618.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against cportsole23, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against cportsole23, LLC

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5/19/2022

RESPONSE: Complaint was not answered Amount in Dispute: $618.46 Amount Settled: $0.00

Customer Complaint

4/25/2022

I ordered some 2 pair of sneakers from the local business owner I said the amount of $618.46 to them I sent this on February 10 and the other one on Feb 12 or 13 how ever is always something with him he said I had to wait until his rep to refund me refund takes 5 10 business how ever he never responds back to my business and when he do its days or weeks later it's going on 3 months I have not received my money from him he has bad business skills I just need my refund before he goes to court for something small . Resolution Sought Stop taking people money if he don't have the products . Write back when he gets messages. Communicate with his customers more.

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