Complaints for CR8APL8 in Tustin, CA - 100019672

P.O. Box 1146
Tustin, CA 92781 | Get Directions

(714) 269-1173

http://www.cr8apl8.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege poor quality products and misrepresentation via their website. Some customers allege the products received were not as advertised on the website or were not made according to their specifications. Some customers complain the plastic license plate cover is flimsy and are poor quality. Others allege the company representatives are rude and unprofessional. ~~The company generally responds to complaints by denying refunds and stating the customer got what was paid for.

Complaint Closing Statistics

0 complaints against CR8APL8 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

CR8APL8 complaints