Find a reputable business?

Complaints and Resolutions

Creative Designs Agency complaints

Read Complaints File Complaint View Full Report

1600 Golf Road, Suite12
Rolling Meadows, IL 60008 | Get Directions

(469) 613-3213

https://www.creativedesignsage...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$2,500.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Creative Designs Agency closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Creative Designs Agency

Sort by

2/15/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $2,500.00 Amount Settled: $0.00

Customer Complaint

2/7/2024

Told me it would cost $2500 to host a website then said they would not make it live unless I paid another $2000 Resolution Sought Refund 2500. Take them out of business

Company Response

2/8/2024

Hello, Thankyou for brining this to our knowledge, Client just paid for the Website and Hosting, Her website was live as per our commitment but the security ( SSL ) is not there so as per google policy sites without SSL are not shown on their search engine.

Customer Rebuttal

2/11/2024

They won't let me buy ssl from other companies, keep taking my website down as a threat. They have added ssl since this complaint but they will not send me any guarantees via email

Company Final Response

2/13/2024

We have added a basic SSL on the website which is not sufficient for a website like this, Client can purchase SSL from anywhere she wants but we won't guarantee the product of any other company, also basic ssl we have added does not come with any guarantee of website getting hacked or anything.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile