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Credit Card Sentinel, Inc. complaints

PO Box 4401
Carol Stream, IL 60197
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(800) 423-5166

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Total Amount in Dispute:
$144.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Credit Card Sentinel, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Credit Card Sentinel, Inc.

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11/9/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $144.00 Amount Settled: $0.00

Customer Complaint

10/26/2022

I became a lifelong VIP member several years back. I would like a refund because this company is no longer providing the services I paid for. My Member ID#3403515584. Resolution Sought Send me a refund.

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Company Response

10/27/2022

in order to process your request, can you please provide the following information: Name, address at the time your membership was active and current address? thank you

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