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Credit Collection Services complaints

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725 Canton Street
Norwood, MA 02062 | Get Directions

(781) 620-8000

http://www.validationnotice.co...

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Total Amount in Dispute:
$2,122.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

11 complaints against Credit Collection Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
11	Unanswered

11 complaints against Credit Collection Services

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12/9/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

11/13/2024

This third party collection agency has placed an account on my credit file on behalf of ADT that is fraudulent. I have not conducted business with ADT nor have I benefited from the services of ADT. The location address for services, I have not lived at the location. Resolution Sought Prompt removal of erroneous collection account or I will seek litigation for the damages incurred by this account placed on my credit file pursuant to 605 b of the FCRA. VERIFICATION OF DEBT IS NOT PROVIDING THE COMPLAINANTS NANE AND SSN THAT I PROVIDED. PLEASE SHOW CONTRACT AND PROVIDE THE NAME OF THE PERSON WHO VALIDATES THIS DEBT.

10/8/2024

RESPONSE: Complaint was not answered Amount in Dispute: $80.20 Amount Settled: $0.00

Customer Complaint

9/12/2024

For many years, I had car insurance with AAA. However, I started having issues with AAA. I started receiving over six calls daily from AAA, who were trying to force me to buy renters and commercial insurance for my apartment. These calls were persistent and often aggressive, making it difficult for me to carry on with my daily activities. To stop the harassment, I canceled my car insurance and purchased car insurance with someone else. Unexpectedly, I am now receiving a bill from Credit Collection Services for $80.20. This bill was quite a surprise for me, as according to AAA, I signed a year contract, which I was not aware of such contract. In the past, when I was late with my payment, AAA threatened to cancel my car insurance for nonpayment. This raises the question -Why am I receiving a bill if AAA automatically cancels your insurance for nonpayment? Resolution Sought Please help me understand the contract I allegedly signed with AAA and assist in resolving the unexpected bill from Credit Collection Services. Also, I seek your guidance on how to stop AAA's harassment.

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