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Credit Quick, Inc complaints

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265-A Patterson Center Court
Winston-Salem, NC 27105 | Get Directions

(336) 744-3487

http://www.creditquickinc.com

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Total Amount in Dispute:
$17.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Credit Quick, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Credit Quick, Inc

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2/27/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $17.43 Amount Settled: $0.00

Customer Complaint

2/8/2022

I purchased a 2009 Honda Accord from Big Daddy's auto sales in Winston Salem with a 2000 down payment which left me to pay 9326.69. Had issues with them from day one I went to settle an issue and the owner talked to me terribly calling me ignorant and several other names including "you people" they told me they do not check credit, they checked my credit and it dropped 13 points. I checked my credit once again yesterday now the balance on my car is 17,428. I have never been treated so badly and belittled so terribly by anyone, then for them to up the price after I signed my contract is totally ridiculous Resolution Sought To correct the amount owed

Company Response

2/15/2022

Please review the sales contract and retail installment agreement.

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