Critics Choice Video Reviews

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William M.

Posted on 1/10/2024

Waiting in month 7 for refund

I sent an order on 7-14-2023. On 9-14-2023 they informed me part of the order could not be filled and I would be sent a refund. They finally claimed to have mailed it on 9-30-2023. It never arrived. They said I had to wait 90 days before it could be considered "lost." On 1-2-2024 I told them I still didn't have it. As of 1-10-2024 I have heard nothing from them. Awful if not criminal "service,"

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