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Crypto OptionTraders complaints

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20 Cooper Square
New York, NY 10003 | Get Directions

(917) 410-4565

http://www.cryptooptiontraders...

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Crypto OptionTraders closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Crypto OptionTraders

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2/27/2022

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

2/1/2022

This is Ms. Zehra all the way from Islamabad, Islamic Republic of Pakistan. Some people who claimed us as they are US citizens and running bitconing trading business, did fraud with us on the name of their company BITRIXOPTIONS. In total they got 500$ from us on different times and promised us to give us profit into our local currency (PKR), within 3 days but all in vain we got nothing in return in fact they blocked our contact and never turned back although still we try to approach them. If thorough investigation needs proofs like contact numbers, transaction details or there number that can be provided. All the contact was made through Whatsapp. If you help us in this matter we will be thankful to you and highly obliged. Your early and quick response is anxiously awaited. Thanks Resolution Sought I want refund of that amount.

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