Find a reputable business?

Complaints and Resolutions

Culligan of Shelbyville complaints

Read Complaints File Complaint View Full Report

110 North Noble Street
Shelbyville, IN 46176 | Get Directions

(317) 406-6684

http://www.culliganindiana.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$121.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Culligan of Shelbyville closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Culligan of Shelbyville

Sort by

8/25/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $121.00 Amount Settled: $0.00

Customer Complaint

8/11/2021

Culligan refuses to take our banking information out of their system even though my wife and have not been customers in months. I've called and tried to resolve it many times. Resolution Sought Take our banking information out of their system and refund our money.

Company Response

8/23/2021

Company states; Please be advised that we did remove the customer's banking nformation in our system as requested and check refund of $81.32 was provided. Thank you,

8/25/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $121.00 Amount Settled: $0.00

Customer Complaint

8/11/2021

Company Response

8/23/2021

Company states; Please be advised that we did remove the customer's banking nformation in our system as requested and check refund of $81.32 was provided. Thank you,

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile