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Curverra complaints

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69114th Street Northwest, Unit A72
Atlanta, GA 30318 | Get Directions

http://www.curverra.com

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Total Amount in Dispute:
$35.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Curverra closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Curverra

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9/11/2025

RESPONSE: Complaint was not answered Amount in Dispute: $35.00 Amount Settled: $0.00

Customer Complaint

8/18/2025

Curvera should be shut down. This is not a legitimate business — it's a fraudulent site running a scam to steal people's money. I placed an order over two months ago and have received absolutely nothing. They were quick to take my payment, but when it comes to shipping products? Nothing. I reached out to their so-called "customer service" three separate times and have never gotten a single reply. Not even a canned response. They conveniently provide no phone number, because they clearly have no interest in ever being held accountable. This isn't bad service — it's outright theft. They are running a shady operation designed to take your money and disappear. Companies like this prey on unsuspecting customers and should not be allowed to operate. Resolution Sought Refund

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