Find a reputable business?

Complaints and Resolutions

Customer Choice Rewards complaints

Read Complaints File Complaint View Full Report

2611 Keystone Road #B-1
Tarpon Springs, FL 34688 | Get Directions

(305) 949-1300

http://selectmyrewardsnow.com/

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$19,757.00

Total Amount Settled:
$55.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

Complaint Closing Statistics

36 complaints against Customer Choice Rewards closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
21	Agreed to make an adjustment
0	Refusing to make an adjustment
13	Refuse to adjust, relying on terms of agreement
0	Unanswered

36 complaints against Customer Choice Rewards

Sort by

10/21/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

9/19/2024

I sent them a check but never heard from them Resolution Sought Like a refund or give me what they promised

Company Response

10/9/2024

Company states; Immediately following activation an email was sent on 8/12/24. We recent the email again today to email listed on this complaint. Thank you,

10/7/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $25.80 Amount Settled: $0.00

Customer Complaint

9/11/2024

I need help finding out about which vacation I can go on either my first date or second date. My first dates were in October so please cont tact me Resolution Sought I get to go on one of my destinations I choose or just get a refund

Company Response

9/25/2024

Her confirmation was emailed to her on 9/11/24. (Supporting info sent to BCA for review)

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile