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D. W. Roofing and Construction LLC complaints

10830 Cemetery Road
Erie, MI 48133-9732
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(419) 351-9883

http://www.dwroofingandconstru...

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Total Amount in Dispute:
$14,700.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against D. W. Roofing and Construction LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against D. W. Roofing and Construction LLC

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9/8/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $14,700.00 Amount Settled: $0.00

Customer Complaint

8/11/2022

They have caused damage to my siding and I also have water leaking in my bedroom from the chimney because they didn't replace the flashing around my chimney correctly. They started work on my house June 30, 2022 and they still have not completed the job. They are trying to put stripping where my siding has been destroyed. When I asked them about putting flashing around my chimney, they said they did. The truth is that they only spray painted the old flashing to make me believe they replaced the flashing. When I told them I knew they had spray painted it and not replaced, then they replaced it but not properly and now it's leaking. I have pictures of a lot of things. They even put their scrap in my recycle can, left my front steps trashed and swept debris in my flower bed and lawn. I also have a video and pictures of that. They are destroying my home inside and out. This was suppose to be a 2 1/2 day job. They even had small kids here at the work site while they were working. Resolution Sought I suppose to be financing this but at this point I'm not paying for this.

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Company Response

8/27/2022

The leak was caused by a nail hole next to the chimney. The flashing is done correctly. The nail hole has been corrected. The siding issues are clearly old, however we are working diligently to find a resolution for her. All debris has been cleaned and removed from property. Currently we are waiting on a report from the city building department. When this is completed we will happily make any/all necessary repairs.

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