Find a reputable business?

Complaints and Resolutions

Darling's Chrysler Dodge Ram Hyundai complaints

Read Complaints File Complaint View Full Report

439 Western Avenue
Augusta, ME 04330-6035 | Get Directions

(207) 707-1327

https://www.darlingschryslerdo...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$2,400.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Darling's Chrysler Dodge Ram Hyundai closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Darling's Chrysler Dodge Ram Hyundai

Sort by

4/24/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $2,400.00 Amount Settled: $0.00

Customer Complaint

4/1/2022

I just got the car a year ago and still making payments there telling me I need 2400.00 of work to get a sticker I feel there shouldn't need that much work when they put a new sticker on it when I got ot Resolution Sought Fix the problem

Company Response

4/12/2022

We would like to reinspect this car to come up with a plan to help Beth. I know we won't be able to pay for the entire repair bill but we most certainly would like to help. Please let me know when you would like to bring the car back in and we will set you on the schedule.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile