Complaints for DavMarc, Inc. in Compton, CA - 13162196

3221 North Alameda Street Suite A
Compton, CA 90222 | Get Directions

(310) 609-3910

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege they receive sales calls where the caller implies they are the regular supplier in order to obtain authorization for purchases. Other complainants report they receive unordered merchandise and encounter difficulty attempting to return it. They allege they are asked to pay restocking and shipping fees. Other customers complain telemarketers continue to call despite requests to be removed from customer lists. The company responds to some complaints by issuing call tags, crediting invoices, or placing complainants on do-not-call lists. Other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against DavMarc, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

DavMarc, Inc. complaints