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Daws Inc complaints

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758 280th
Milford, NE 68405-8718 | Get Directions

(402) 761-2186

http://www.dawstruckingne.com

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Total Amount in Dispute:
$15,607.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Daws Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Daws Inc

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1/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $15,607.00 Amount Settled: $0.00

Customer Complaint

12/20/2023

Subcontractor for daws inc. They take an extra 5 then starve you on loads till you can't afford to run and keep all your extra accounts they don't tell you about. Never show you any real rate cons when you ask for them. To prove they are actually paying you the rite amounts, and after we signed our contracts they cut our rates another 4 without more than a days notice cause they lock you in with keeping your funds. Resolution Sought Show all rate cons to prove my earnings and return the money they kept of mine.

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