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2804 East Garvey Avenue South
West Covina, CA 91791
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(626) 915-6077

https://www.wyndhamhotels.com/...

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Days Inn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Days Inn

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4/30/2024

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

4/3/2024

The days inn (employee) to be mean to me kept my $100 deposit. There was no issues no personal conflict or anything,the first time i checked into the days inn i paid cash,when i tried to use my bank card it showed decline on the hotel system and i received fraud and card blocked alerts,i called my bank there at the hotel and was told that i will not be able to use my bank card there that west Covina area has fraud alerts, and to pay cash instead,and i did somehow my debit card had charged the transaction,and i paid cash as well.I did not know of the transaction. And any activity or suspicious transactions my bank automatically puts a protection on my card.So my bank filed a claim for the hotel to reimbursement me, and they employee knows that he charged my card and that i paid cash. Upon checking out i asked for the deposit and the employee laughed at me and said no you took my money and i am taking yours. I broke down into tears. Cause i was treated unfairly,discriminated and hurt,that someone took the time to think of keeping my deposit from me.The bank didnt take money from the hotel the bank didn't do anything with the hotel .So they lied. If they deny the transaction that it happened then its denied .But to be mean they decide to keep my deposit and for me not to stay at the days inn. It was my sons last year in west covina cause he graduated and i was able to stay at the days inn and my son go to school down the street at south hills high school. They had no right. Resolution Sought I would like the days inn to refund me the $100.00 and to apologize and if my bank was able to get the funds from the hotel then ,please show me the proof. I do not have any documentation that my bank recieved funds from the days inn. If they dont agree then i will keep bringing it to there attention . Two people in the city of west covina (me and the days inn). Please give me my deposit back ,

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