Find a reputable business?

Complaints and Resolutions

Days Inn complaints

Read Complaints File Complaint View Full Report

801 US Highway 70 Bypass East
Goldsboro, NC 27534 | Get Directions

(919) 735-7911

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$219.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Days Inn closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Days Inn

Sort by

8/22/2021

RESPONSE: Complaint was not answered Amount in Dispute: $218.98 Amount Settled: $0.00

Customer Complaint

7/27/2021

Needed a place to stay for a three day weekend 7/23/2021 - 7/23/2021 when my power box was being upgraded and i choose the days inn. The last morning i woke to a small bug i instinctively squished and found was full of blood... Recognizing what it was i immediately started taking pics and searching for more proof which i have and showed them. Upon informing management they completely denied any infestation and proceeded to tell me all the furniture and beds were brand new... and first that i should've noticed the bugs on the first day and left then, then changed to i had brought them... and refused refund (even went as far as to show them the old bed stains) when i asked to speak to owner, i was flat out denied Resolution Sought Proper inspection of hotel, and elimination of infestation as well as a full refund.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile