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801 US Highway 70 Bypass East
Goldsboro, NC 27534
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(919) 735-7911

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Total Amount in Dispute:
$219.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Days Inn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Days Inn

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8/22/2021

RESPONSE: Complaint was not answered Amount in Dispute: $218.98 Amount Settled: $0.00

Customer Complaint

7/27/2021

Needed a place to stay for a three day weekend 7/23/2021 - 7/23/2021 when my power box was being upgraded and i choose the days inn. The last morning i woke to a small bug i instinctively squished and found was full of blood... Recognizing what it was i immediately started taking pics and searching for more proof which i have and showed them. Upon informing management they completely denied any infestation and proceeded to tell me all the furniture and beds were brand new... and first that i should've noticed the bugs on the first day and left then, then changed to i had brought them... and refused refund (even went as far as to show them the old bed stains) when i asked to speak to owner, i was flat out denied Resolution Sought Proper inspection of hotel, and elimination of infestation as well as a full refund.

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