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Days Inn by Wyndham Farmville complaints

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2011 South Main Street
Farmville, VA 23901-2564 | Get Directions

(434) 392-6611

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Total Amount in Dispute:
$250.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Days Inn by Wyndham Farmville closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Days Inn by Wyndham Farmville

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12/23/2021

RESPONSE: Complaint was not answered Amount in Dispute: $250.00 Amount Settled: $0.00

Customer Complaint

11/29/2021

Got the room through Expedia.com arrived at 4:00 room was dirty : bed 1 linen was dirty, bed 2 was ok ,bathroom dirty, refrigerator was making a loud noise, couldn't get no sleep because of it, Hotel needs to be condeamed, everything in here is filthy ,I complained the first night and the attendant that was working that night tried to move us in a different room but tv wasn't working so we moved back to the room that was giving to us. To have to stay in a hotel/ motel of this kind is a disgraced to me and anyone else staying here. Breakfast consisted of cold old coffee and muffins. I'm very disappointed with my stay. Resolution Sought Refund my money.

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