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Debt Collections International complaints

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2200 Lucien Way Suite 325
Maitland, FL 32751 | Get Directions

(407) 374-0000

https://www.debtcollectorsinte...

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Total Amount in Dispute:
$150.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Debt Collections International closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Debt Collections International

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9/7/2023

RESPONSE: Complaint was not answered Amount in Dispute: $150.00 Amount Settled: $0.00

Customer Complaint

8/14/2023

DCI Claims Debt collections help get a judgement from attorney. They told me they would start that day. Well I call them and ask them how would they collect the judgement. A guy name Thomas spoke to me said I did't renew my claim and said they can't help me slam the phone on me he hang up on me . I talk to Julius Gomez at 2200 Lucien way ste 325 Maitland Fl 32751 fax 407-374-0222 gave my attorney information don't like what they done to me ,I release important information. Also they kept telling me that Julius Gomez not in . Resolution Sought Money back taken off my credit card I told them and they good in getting it back but they need reported .FBI should know they watching them .

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