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Deere Global Containers complaints

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1008 Vreeland Avenue
Wilmington, CA 90744 | Get Directions

(213) 761-7267

https://deereglobalcontainers....

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Total Amount in Dispute:
$4,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Deere Global Containers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Deere Global Containers

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1/18/2022

RESPONSE: Complaint was not answered Amount in Dispute: $4,000.00 Amount Settled: $0.00

Customer Complaint

12/22/2021

I like to report a fraud or scam by these two companies 1st company: Jakes Becker Deer Global Containers, Email sales@deerglobalcontainers.com ph 2137617267 2nd company: James Horey, Global Cargo Express Delivery, email Info@globalcargoexpressdelivery.com ph. 562 646 7413. Between the two companies they took me for $4000. I tried to cancel the order when they kept adding extra changes. 11 17 21 My original purchase was for a 40' container for $2900 plus $500 shipping. $3400 total. Jakes said he needed 40 up front (1360) and delivery would be 5 days max. Very next day 11 18 21 he said they needed rest of money. I paid $2040. Then on 11 20 21 James Horney contact me and said I had to pay $1400 for a refundable insurance. I went through my own insurance AAA and supplied him with my own policy. He didn't like that. He would not give an address where I could see box. Somewhere Resolution Sought I would like a full refund of $4000.00 or have the container shipped

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