Complaints for Derrick Pickett in Sun City, CA

29608 Canto Road
Sun City, CA 92584 | Get Directions

(951) 679-1193

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint the Bureau brought to its attention. The complainant alleged he sent $200 in response to the company's business opportunity offer. The company failed to deliver the information as agreed prompting the complainant to cancel and request a refund. The complainant alleges instead of a refund he received 50 to 60 photo copied pages of information unrelated to the business opportunity offer which were promptly returned.

Complaint Closing Statistics

0 complaints against Derrick Pickett closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Derrick Pickett complaints