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Design Raptor complaints

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8875 Hidden River Parkway Suite 300
Tampa , FL 33637 | Get Directions

(855) 345-4684

http://www.designsraptor.com

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Total Amount in Dispute:
$3,400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Design Raptor closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Design Raptor

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7/19/2022

RESPONSE: Complaint was not answered Amount in Dispute: $3,400.00 Amount Settled: $0.00

Customer Complaint

6/23/2022

Steven from design Raptor has scammed me out of my money with a bad website design because I am a low income homeless person without a solid bank account they knew that taken my money from a debit card that I would not be able to get my money back. I been fighting with them for over a year now to get my money back. They have laughed at me and mad fun of me saying I will not get my money back they are not standing behind their 100 money back guarantee if smooth satisfied with the website design. Resolution Sought Get my money back give me my 100 money back guarantee and stop trying to offer me free stuff. All I want is my money back.

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