Complaints for Dextron, Inc. in Gardena, CA - 13154778

14137 South Vermont Avenue Suite 745
Gardena, CA 90247 | Get Directions

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company advertises in "help wanted" sections of newspapers nationwide, offering PC owners the opportunity to start a home based business in the medical billing industry. Startup costs associated with the offer may vary. We believe this company's advertising is deceptive. In reality, it only sells computer diskettes and manuals. Because the firm is not actually offering employment, its advertising practices are inherently deceptive and misleading. Complainants allege misrepresentation of the offer and difficulty obtaining refunds. Some customers complain diskettes and manuals contain only general information on how to set up a home business, or arrive incomplete. All complainants requested refunds. All complaints are unnaswered.

Complaint Closing Statistics

0 complaints against Dextron, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Dextron, Inc. complaints