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1548 North Tech Blvd.
Gilbert , AZ 85233
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(805) 702-5057

https://diamondboxx.com/

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Total Amount in Dispute:
$881.00

Total Amount Settled:
$881.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against DiamondBoxx closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against DiamondBoxx

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2/22/2024

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $881.12 Amount Settled: $881.12

Customer Complaint

1/26/2024

I purchased a speaker through them. The product was sent, defective, so I asked for a refund. I returned the speaker on 12/31/23, and am aware it takes time. The told me on Jan 9th that they had started the refund process. I have sent numerous emails inquiring about my return status with zero response. Resolution Sought Give me my money back.

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Company Response

2/22/2024

Per consumer states; Please be advised that Diamondboxx returned my payment in full. Thank you,

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