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Digistore24 Inc complaints

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360 Central Avenue, Suite 800
St. Petersburg, FL 33701 | Get Directions

http://digistore24.com

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Total Amount in Dispute:
$600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against Digistore24 Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against Digistore24 Inc

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1/22/2025

RESPONSE: Complaint was not answered Amount in Dispute: $267.22 Amount Settled: $0.00

Customer Complaint

12/27/2024

Online advertising, I placed an order and immediately. I was charged more than I agreed to. I called immediately and emailed requesting a cancelation! Especially since add promised refund! I spoke several rep and was told my request was notes! After five attempts, I goggle and have seen several complaints with the BBB for the exact same issue! Please help me. This is an online scam and hopefully No one else go through this! Resolution Sought I want a full refund! $267.22

10/9/2024

RESPONSE: Complaint was not answered Amount in Dispute: $84.72 Amount Settled: $0.00

Customer Complaint

9/11/2024

I ordered Nitrox Pro (1 Bottle), (VUN7SXKE ), male enhancement on line on 8/12/2024 and paid $84.72 by PayPal . By using tow capsules,I experienced internal bleeding. The product was not effective as well. I have called this Tel. No (800) 356-7947 but no response at all. I emailed then but no response . It is a scam. Please investigate this scammer. Invoice ID VUN7SXKEoB Purchase details Nitrox Pro (1 Bottle) (VUN7SXKE) Paid by my Credit Card. $84.72 Resolution Sought I want to refund my money ( $84.72) and the Department of Consumer Affairs investigation and stop these scammers.

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