(757) 824-6117
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Showing 1 recent review for Dixieland
Most Recent Oldest
Posted on 2/5/2021
Embarrassing in front of store of shoppers!
My son was in the store with his mother and he picks up a pack of gum and the cashier lady named Nan says hey don't you try to steal that. I think she should be terminated and a law suit of discrimination against the company was so embarrassing in front of store of shoppers!!
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Patrice P.
Business responded on 2/16/2021
The reviewer was unhappy because he presented a form of identification for tobacco products he wished to purchase that could not be accepted. When told the ID could not be used, he then produced yet another identification card from a different state, and at this point the employee was concerned about the validity of the identification of the individual and she refused the sale. This individual then sent his female friend in to make the purchase at which point the manager told her that making a purchase for him was against the law. The female became upset and her child did in fact leave with candy that was not paid for by anyone. A woman who identified herself as the mother of the female, and a long time customer of our store, met with the store owner the next day, and when he explained the circumstance , she said she completely understood what had occurred and apologized for the inconvenience. We have store surveillance footage of the entire incident.
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