Find a reputable business?

Complaints and Resolutions

Dodson Pest Control complaints

Read Complaints File Complaint View Full Report

770 Memorial Drive
Danville , VA 24541 | Get Directions

(844) 501-5062

https://www.dodsonbros.com/loc...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$850.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Dodson Pest Control closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Dodson Pest Control

Sort by

6/5/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $850.00 Amount Settled: $0.00

Customer Complaint

5/17/2024

I call Dodson pest control to treat my home for gnats since October and they got paid but I still have gnats please help me with this issues I can't live my home anymore like this I don't know what else to do Resolution Sought Fix my problem or give my money back.

Company Response

5/24/2024

Company states; We have reached out to Mr. Johns, and the issue has been successfully resolved. Thank you, Western Region Manager

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile